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Log Cabin Rustics BBB Business Review

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About Us

Real Antler Chandeliers specializes in heirloom-quality, handcrafted antler lighting, antler chandeliers,antler furniture and antler decor. We deliver antler products anywhere in the continental United States with FREE SHIPPING for orders over $139.  For an incremental and economical fee, we can arrange to ship our antler lighting, decor or furniture to Canada and Alaska.  From Canada, call 858-876-0599.

 

Real Antler Chandeliers is a division of Log Cabin Rustics which was established as a family business in 2002, owned and run by Debby and Michael Lauffenburger.

 

We offer products from only those antler lighting manufacturers who have demonstrated outstanding workmanship, meet their delivery commitments, and stand behind their products and warranties. All of our antler lighting manufacturers are based in the United States.  We recognize that every customer’s needs are different and will work closely with you to determine which products will best meet your needs.

 

For those who are seeking a more customized look or non-standard sizes, we will work with you and our antler lighting manufacturers who create handmade pieces.

 

Although these custom orders may take longer to deliver, you will enjoy a lifetime of satisfaction in having the exact antler chandelier or piece of antler lighting or antler furniture you want!

 

Why buy from us?

For those who have just begun the journey of selecting antler lighting for your log cabin or other rustic décor, we want you to know that we care about you and your dream décor.

We understand what a monumental decision it can be to order antler lighting that fits your décor, since your home is truly a reflection of you.

We cherish your faith in us and promise to deliver not only top quality products and materials, but also superior customer service. Our livelihood depends on it. But, more importantly, our integrity is based on it. We appreciate your confidence and commitment.

Our Customer Service

As a family owned and operated business, we are committed to working with you on each detail of your antler decor purchase. Our commitment to you is to provide superior products at competitive prices with unsurpassed service before and after the sale, which is evidenced by our A+ Better Business Bureau online store rating.

Although some orders come in automatically, many people have talked to us several times before placing their order. We consider our customers to be more than customers--they are friends. That's why referrals are such an important part of our business. We treat our customers well, and many times they send other business our way!

Our Value and Prices

We value your business - it is literally our livelihood, and our goal is to provide value to you in terms of quality products, low prices, and the best customer service. There are other internet stores who sell some of the same products we do, however in most cases you will find that our price is the lowest. If you find the identical product at a lower price elsewhere, we believe we can match or beat it. Please be aware that our price includes free shipping to the lower 48 states for orders over $139 - many of our competitors apply additional charges for shipping. Give us a call, we are confident we can provide you with the best value and price.

Our Suppliers

When we make you a promise, we place a high value on keeping our word. And we can only keep our word if we have suppliers who also keep theirs.

If there's an antler decor builder you've been considering but they're not featured on our site, there could be a reason for that. We can only carry the best antler decor--from suppliers who deliver when, how, and where they say that they will. This is not to say that we or our suppliers ever make a mistake. But if we do, we also correct it. That's our promise to you, and that's a promise we mean to keep.

We believe in support our local economies - all of our rustic decor suppliers are based in United States.

Our Reliability and Commitment to Safe Internet Shopping

We realize that not all websites are legitimate and secure, and there can be a risk when shopping on the internet. This is why we take many steps to gain our customer's confidence and ensure your sensitive information is kept secure and private.

We proudly display our Authorize.net badge, which validates the highest level of transaction processing security, safeguarding customer information and combating fraud and identity theft.

Our checkout basket uses a robust internet security technology known as SSL (Secure Socket Layer), which encrypts and scrambles personal and sensitive information and protects it from hackers.

Finally, and for those who have been, or who are, in the armed forces know, the military thoroughly screens all prospective vendors prior to any purchase. We are proud to claim the US Army as one of our recent customers!
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